FAQs

Are you accepting new patients?

Yes! High Point Pediatrics is currently accepting new patients. We are a group practice, where each provider shares the responsibility of all of our patients. 

Are you accepting patients who have Medicaid Insurance?

Currently, High Point Pediatrics does not accept new patients with Medicaid insurance unless the patient has siblings who are currently patients at our office. 

What insurance plans do you take?

High Point Pediatrics is currently in network with a number of health policies. Please visit the “Information for Patients” page for more information on the insurance policies we accept. 

How do I go about transferring my records to your office?

When you call to get registered as a new patient at our office, our staff will ask that you contact your previous provider to transfer your records to our office. You can do this by either coming to our clinic to sign a Medical Record Request form. We will then fax this form to your old provider. The second option is to sign the same form at your previous providers office, authorizing them to release your information to us. We are more than happy to facilitate the for you, upon your request.  

As a new parent, can I meet with your doctor before committing to your office?

High Point Pediatrics offers the opportunity for expecting parents to come in for a short visit to meet our providers and tour our facility. These visits are called “Prenatal Consults”. Call us to set up a Prenatal Consults and we will be happy to meet you!

What types of appointments are considered a “Sick Appointment”?

Sick appointments are illnesses that develop within the last seven days such as a sinus infection and/or common cold. Some chronic conditions can be seen for “sick appointments” if there has been an acute worsening such as an asthma flare up. When in doubt, please give the office a call to speak with a medical assistant.  



© High Point Pediatrics  2018